Aras Kargo one of Turkey’s leading cargo and delivery companies, Aras Kargo İletişim offers many ways to get in touch with their team. Whether you need to track a package, schedule a pickup, or solve a problem, knowing the right way to contact them can save you time and effort.
Main Contact Methods
The easiest ways to reach Aras Kargo include:
- Phone Support: 444 25 52 (available 24/7)
- WhatsApp Line: 0850 808 25 52
- Email: info@araskargo.com.tr
- Website: www.araskargo.com.tr
- Mobile App: Available for iOS and Android devices
Why People Contact Aras Kargo
Common reasons customers reach out to Aras Kargo include:
- Package Tracking
- Delivery Status Updates
- Scheduling Pickups
- Price Information
- Customer Support
- Lost Package Claims
- Service Complaints
Using the Customer Service Phone Line
When you call Aras Kargo’s main number (444 25 52), you’ll hear these options:
- Press 1 for package tracking
- Press 2 for branch information
- Press 3 for pricing details
- Press 4 to speak with a representative
- Press 5 for other services
Digital Communication Options
Website Services
The Aras Kargo website offers these helpful features:
- Online Tracking: Enter your tracking number
- Branch Locator: Find nearby locations
- Price Calculator: Estimate shipping costs
- Online Forms: Submit requests and complaints
- Live Chat: Talk to support agents instantly
Mobile App Features
Download the Aras Kargo app to:
- Track packages on the go
- Find nearby branches
- Calculate shipping costs
- Schedule pickups
- Get Delivery notifications
- Save tracking numbers
- Contact customer service

Branch Network Communication
Finding Your Local Branch
Aras Kargo has over 1,000 branches across Turkey. To find your nearest branch:
- Visit the website
- Click “Branch Finder”
- Enter your location
- View branch details:
- Address
- Phone number
- Working hours
- Available services
Branch Service Hours
Most Aras Kargo branches operate:
- Monday to Friday: 8:30 AM – 6:00 PM
- Saturday: 8:30 AM – 1:00 PM
- Sunday: Closed
Social Media Communication
Stay connected through Aras Kargo’s social media:
- Facebook: Regular updates and announcements
- Twitter: Quick responses to queries
- Instagram: Service highlights and news
- LinkedIn: Company news and career opportunities
Benefits of Social Media Contact
Using social media to contact Aras Kargo offers:
- Quick responses
- Public accountability
- Easy sharing of photos or documents
- Access to the latest news
- Community support
Corporate Communication
For Business Partnerships
Companies wanting to work with Aras Kargo can:
- Email: kurumsal@araskargo.com.tr
- Call: 0850 808 25 52
- Visit the corporate website section
- Schedule a business meeting
Investment Relations
For investment-related questions:
- Email: yatirimci@araskargo.com.tr
- Phone: 0212 444 25 52
Special Services Communication
International Shipping Support
For international deliveries, contact:
- Phone: +90 212 444 25 52
- Email: international@araskargo.com.tr
Large Item Delivery
For oversized packages:
- Special handling line: 0850 808 25 52
- Email: buyukparca@araskargo.com.tr
Tips for Effective Communication
Before Contacting Support
- Have your tracking number ready
- Write down your questions
- Collect relevant documents
- Note previous contact attempts
- Save copies of receipts
Best Times to Contact
Avoid peak hours for faster service:
- Early morning (8:30 – 10:00 AM)
- Late afternoon (4:00 – 6:00 PM)
- Saturday mornings
Problem Resolution Process
Steps for Filing Complaints
- Gather evidence (photos, receipts)
- Contact customer service
- Get a complaint number
- Follow up regularly
- Keep communication records
Emergency Situations
For urgent delivery issues:
- Call the 24/7 hotline
- Use the WhatsApp service
- Contact your local branch
- Submit an online urgent request
Future Communication Improvements
Aras Kargo continues to enhance their communication channels:
- AI-powered chatbots
- Enhanced mobile app features
- Improved tracking systems
- More digital services
- Better integration options
Additional Contact Information
Head Office
Aras Kargo Headquarters:
- Address: [Head office address]
- Phone: 0212 444 25 52
- Fax: [Fax number]
Regional Offices
Major city contacts:
- Istanbul (European): [Phone number]
- Istanbul (Asian): [Phone number]
- Ankara: [Phone number]
- Izmir: [Phone number]

Communication Rights and Responsibilities
Customer Rights
When contacting Aras Kargo, you have the right to:
- Timely responses
- Clear information
- Professional service
- Problem resolution
- Privacy protection
Service Standards
Aras Kargo aims to:
- Respond within 24 hours
- Resolve issues within 48 hours
- Provide accurate information
- Maintain customer privacy
- Offer helpful solutions
Quick Reference Guide
Common Questions
- Where’s my package?
- Use online tracking
- Call 444 25 52
- Check the mobile app
- Need a pickup?
- Schedule online
- Call your local branch
- Use the mobile app
- Price inquiry?
- Use the online calculator
- Call 444 25 52
- Visit a branch
Staying Updated
Communication Channels for Updates
Keep informed through:
- Email newsletters
- Mobile app notifications
- Social media updates
- SMS alerts
- Website announcements
This comprehensive guide to Aras Kargo İletişim (communication) provides all the information you need to effectively connect with the company. Remember to save important contact numbers and bookmark relevant websites for quick access when needed.
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Enhanced Digital Services and Tools
Track & Trace System
The Aras Kargo digital tracking system offers:
- Real-time Updates: Watch your package move
- Location Mapping: See the exact package location
- Delivery Estimates: Know when to expect arrival
- Status History: View complete journey details
- Signature Proof: Access delivery confirmations
Online Payment Options
Aras Kargo accepts these payment methods:
- Credit Cards
- Debit Cards
- Bank Transfer
- Mobile Payment
- Cash on Delivery
Special Handling Services
Fragile Items
When shipping delicate items:
- Call the special handling line
- Request extra packaging
- Get insurance coverage
- Choose premium delivery
- Track carefully
Temperature-Controlled Shipping
For sensitive items needing specific temperatures:
- Contact specialized support
- Request proper containers
- Monitor shipping conditions
- Schedule careful delivery
- Track continuously
Customer Support Quality
Training Standards
Aras Kargo Customer service staff receive:
- Regular training updates
- Communication skills development
- Technical system education
- Problem-solving practice
- Customer care instruction
Service Guarantees
The company promises:
- Professional responses
- Accurate information
- Quick problem solving
- Polite interaction
- Helpful solutions
Communication During Special Times
Holiday Season Contact
During busy holiday periods:
- Extended phone hours
- Additional staff
- Special tracking systems
- Priority handling
- Extended branch hours
Weather Emergency Updates
During bad weather:
- Check service alerts
- Contact local branches
- Monitor online updates
- Get delay notifications
- Request special handling
Business Solutions Communication
Corporate Account Services
Business customers get:
- Dedicated account managers
- Priority phone lines
- Special email support
- Custom shipping solutions
- Business pricing options
Integration Support
For system integration needs:
- Technical support contacts
- API documentation access
- Developer Assistance
- Testing environment help
- Implementation Guidance
Regional Support Centers
City-Specific Services
Major cities have:
- Local support teams
- City-specific numbers
- Regional managers
- Local branch networks
- Area specialists
Rural Area Support
For countryside locations:
- Mobile support units
- Village delivery services
- Remote area contacts
- Special routing options
- Extended delivery times
Customer Feedback Systems
Improvement Programs
Aras Kargo uses feedback through:
- Online surveys
- Phone interviews
- Service ratings
- Comment cards
- Social media reviews
Response Management
Customer input leads to:
- Service improvements
- Staff training
- System updates
- Policy changes
- Better communication
Security and Privacy
Data Protection
When contacting Aras Kargo, your information is:
- Securely stored
- Carefully handled
- Properly encrypted
- Safely managed
- Regularly updated
Identity Verification
For secure contact:
- Provide tracking numbers
- Verify identity
- Use registered contacts
- Follow safety steps
- Keep records safe

International Services
Global Communication
For international shipping:
- Multi-language support
- Global tracking systems
- Customs assistance
- Documentation help
- International rates
Cross-Border Solutions
Services include:
- Export guidance
- Import support
- Custom clearance help
- International tracking
- Global pricing
Technology Integration
Smart Services
Modern features include:
- AI chat support
- Smart tracking tools
- Automated updates
- Digital signatures
- Route optimization
Mobile Solutions
App advantages:
- Quick access
- Easy tracking
- Fast communication
- Digital documents
- Instant updates
Environmental Communication
Green Initiatives
Contact about:
- Eco-friendly packaging
- Carbon offset programs
- Sustainable delivery
- Green vehicle fleet
- Recycling services
Sustainability Reports
Access information on:
- Environmental impact
- Green practices
- plans
- Company goals
- Progress reports
Career Communication
Job Opportunities
Contact about careers through:
- HR email
- Career Portal
- LinkedIn page
- Job fairs
- Branch inquiries
Training Programs
Learn about:
- Employee development
- Skill improvement
- Career paths
- Education options
- Growth opportunities
Emergency Response Team
Urgent Situations
For immediate help:
- 24/7 emergency line
- Rapid response team
- Quick solution unit
- Priority handling
- Special assistance
Crisis Management
During problems:
- Contact specialists
- Get immediate help
- Follow protocols
- Receive updates
- Track resolution
Quality Assurance
Service Standards
Aras Kargo maintains:
- High-quality levels
- Regular checks
- Performance monitoring
- Service improvements
- Customer satisfaction
Certification Details
Important standards:
- ISO certifications
- Quality marks
- Safety standards
- Industry ratings
- Performance awards
This expanded information about Aras Kargo İletişim provides a complete picture of all communication aspects. Whether you’re a regular customer or business partner, these details help you effectively interact with the company and use its services successfully.
The combination of traditional communication methods and modern digital solutions ensures that everyone can find their preferred way to contact and work with Aras Kargo. Remember to choose the most appropriate contact method for your specific needs to get the fastest and most effective response.
Top Frequently Asked Questions About Aras Kargo
1. How Can I Track My Package?
Answer: You have several easy ways to track your package:
- Enter your tracking number on www.araskargo.com.tr
- Use the Aras Kargo mobile app
- Call 444 25 52 and select the tracking option
- Send your tracking number via WhatsApp to 0850 808 25 52
- Visit any Aras Kargo branch with your shipping receipt
2. What Should I Do If My Package Is Delayed?
Answer: If your package is delayed:
- Check the current status using the tracking system
- Contact customer service at 444 25 52
- Message through WhatsApp (0850 808 25 52)
- Contact your local Aras Kargo branch
- Keep your tracking number handy when reaching out
3. How Can I Schedule a Package Pickup?
Answer: Schedule a pickup through these methods:
- Use the Aras Kargo mobile app
- Call 444 25 52
- Visit www.araskargo.com.tr
- Contact your nearest branch
- Send a WhatsApp message to 0850 808 25 52
4. What Are the Package Size and Weight Limits?
Answer: Aras Kargo accepts packages that:
- Weigh up to 50 kg for standard delivery
- Must not exceed 300 cm in total dimensions (length + width + height)
- Need special arrangements for larger items
- Require proper packaging for safe delivery
- Meet safety and content guidelines
5. How Do I File a Complaint or Lost Package Claim?
Answer: To report issues or lost packages:
- Call customer service at 444 25 52
- Submit an online form through the website
- Visit your local Aras Kargo branch
- Provide your tracking number and shipping details
- Keep all relevant receipts and documentation
Each of these FAQs comes with important tips:
Tips to Remember:
- Always save your tracking number
- Take photos of your packages before shipping
- Keep all shipping receipts
- Document any damage immediately
- Contact customer service promptly with issues
For the best service experience, always have your tracking number ready when contacting Aras Kargo about any of these common questions. Their customer service team is trained to help resolve these issues quickly and efficiently.
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